The small ISV based in Los Angeles, led by a pioneer in the CRM market who knows the intricacies of the channel, is leveraging alliances with industry heavyweights to rapidly expand a partner community.
Customer service automation is a rapidly evolving area and one solution provider says enterprises should use the technology to improve the customer experience, not just cut headcount or answer phones faster.
Dell Technologies is letting go of its Mozy business unit as the company continues to search for ways to restructure, including possibly filing for an IPO or merging with VMware.
We asked the honorees of the Channel Chiefs 2018 list to tell us about their organization's channel MDF strategy and how they see it evolving in 2018. Here's what they had to say.
We asked the honorees of the Channel Chiefs 2018 list to tell us about their organization's channel MDF strategy and how they see it evolving in 2018. Here's what they had to say.
In an exclusive interview with CRN, Pivot3 CEO Ron Nash talks product road map, nabbing channel partners from competitors, and its hyper-converged technology differentiation.
Just 28 percent of eSentire's sales went through partners in the second half of 2017, but new CEO Kerry Bailey wants to boost that to between 50 percent and 55 percent within the next 18 months.
Colocation and data center service specialist vXchnge unveiled its first-ever partner program on Wednesday, seeking solution providers looking to drive new services in high-growth markets.
David Bellini, head of ConnectWise's international business, was arrested on a drug charge in Florida. The company, in a statement, cites "chronic pain" as the trigger for Bellini's "overuse" of drugs.
The print vendor's two biggest individual shareholders argued in a letter to investors that the deal will be"the company’s final death knell" if ultimately approved by shareholders.
Amazon wants to start making its own AI chips that will speed the response time for its Alexa-powered Echo smart speaker in an effort to better compete against Apple and Google, according to reports.
Darwin Deason is claiming that the Fujifilm deal is a result of a "lock-up" agreement made between the two companies in 2001 that was "fraudulently concealed" from investors.
ARM said that it will release its AI design to partners in the middle of 2018, and it expects the first ARM-powered devices to arrive nine months after that.
Sullivan's hire comes less than a year after Boston, Mass.-based Turbonomic signed former Microsoft sales leader Jennifer Heard as channel chief, and it means her role is changing to focus exclusively on the cloud as senior vice president of cloud partnerships.
Mark Thurmond spoke with CRN about the channel's role in Turbonomic's rapid growth in the last year and the significant revenue opportunities for partners in 2018.
Montreal-based eStruxture Data Centers makes its second data center purchase in two months with the acquisition of colocation server hosting specialist Kolotek.
